For the training courses and to provide the dedicated support service, in order to manage the assistance more efficiently, it will be possible to use a control system remote which will allow the bindCommerce staff to be able to see and control the customer's computer. Here's how it works:

1) Ci metteremo in contatto telefonicamente, oppure attraverso Skype o Hangout


2) If a system that independently manages desktop sharing is not used (such as Skype or Hangout), the customer must download and install on his computer (Windows, Linux or Mac) a software such as imPcRemote. This software will generate a 9-digit secret code which must be communicated to us


3) The bindCommerece assistant will then be able to view and control the client's PC, canceling the physical distance between the 2, until the assistance session is closed.



bindCommerce s.r.l.

VAT Number IT07798861212 - SDI M5UXCR1
Registered in Napoli - REA: NA - 910618
Share capital € 20.000,00 fully paid
Tel: +39 011 089 122 0
E-mail: [email protected]

PON 2014>20 Riaccendiamo lo sviluppo