For the training courses and to provide the dedicated support service, in order to manage the assistance more efficiently, it will be possible to use a control system remote which will allow the bindCommerce staff to be able to see and control the customer's computer. Here's how it works:

1) Ci metteremo in contatto telefonicamente, oppure attraverso Skype o Hangout

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2) If a system that independently manages desktop sharing is not used (such as Skype or Hangout), the customer must download and install on his computer (Windows, Linux or Mac) a software such as imPcRemote. This software will generate a 9-digit secret code which must be communicated to us

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3) The bindCommerece assistant will then be able to view and control the client's PC, canceling the physical distance between the 2, until the assistance session is closed.

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bindCommerce

bindCommerce s.r.l.

VAT Number IT07798861212 - SDI M5UXCR1
Registered in Napoli - REA: NA - 910618
Share capital € 20.000,00 fully paid
Tel: +39 011 089 122 0
E-mail: [email protected]

PON 2014>20 Riaccendiamo lo sviluppo